The Key to Success is in Your Hands / by Charles Mabra

Fundamentals of the TWI Program Give You The Key to Success

The fundamentals of TWI Training Solutions hands you the key to developing and carrying out standardized work and to make changes and improvements. For decades, companies such as Toyota use TWI's services to reach their business goals as they learn how to:

  • Match jobs and responsibilities with the right employees
  • Set goals 
  • Encourage communication skills
  • Insure that basic skills are in place for employees to carry out jobs

Toyota refers to these as "The Four Rules". The company considers these rules as the "DNA" of their company's production. 

Training Within Industries' three main services are: Job Instruction, Job Relations, and Job Methods Improvement. These come from the "Five Needs Model for Good Supervisors" that was developed during World War II. This defined the main things that must be fulfilled before any boss or manager can accomplish their responsibilities and job successfully. The Five Needs are:

  • Knowledge of Work
  • Knowledge of Responsibilities
  • Skill in Instructing
  • Skill in Improving Methods
  • Skill in Leading 

The first two needs deal with knowledge and the last three focus on skill. Gaining knowledge must be joined with gaining skill, which is only acquired through practice.

The Five Needs were experimented and tested in real industries during production while the war was happening. These guidelines have made teaching the three J's more effective and consistent. Be sure to contact us to learn more.